PILOT PROGRAM

Request a pilot

Share the details below so we can scope a focused 6–8 week pilot and align on measurable outcomes.

What we need to run a high-quality pilot

Organization and your role (service lead, engineering, IT, etc.)
The one machine family or product line you want in scope — not the full installed base
Rough volume: service cases or dispatches per year for that family, and key regions or languages
How triage works today: ticketing, CMMS, remote monitoring, and who decides dispatch
What data exists for those cases today (alarms, history, attachments) and any cloud or compliance constraints
Success metrics you care about most (e.g. repeat visits, triage time, first-time fix, SLA risk)
Pilot decision owner and weekly point of contact for implementation

You do not need perfect data — a sample export or anonymized examples are enough to start the conversation.